Photoshoot Terms & Conditions
Thank you for your interest in a pet photoshoot session with Sean Hulme Photography. Please read these Terms and Conditions carefully, as they apply to your (“you/the client”) booking (“Photography Services/ photoshoot session”). I am happy to answer any questions or concerns you may have in relation to these T&Cs at any time. However, continuing with your booking means you are agreeing with these terms. I reserve the right to change these Terms & Conditions at any time, and I will give reasonable notice to you if this happens.
These Terms and Conditions constitute an agreement between the parties and supersede all previous agreements between the parties relating to its subject matter. No variation or agreed termination of these terms and conditions (or of any document referred to in it) shall be effective unless it is in writing. If any provision of this agreement (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force. A person who is not a party to this agreement shall not have any rights under or in connection with it. This agreement and any dispute or claim arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with the law of England and Wales.
Session Fee: All photo session fees must be paid for at the time of booking to secure your booking slot.
Products: The full balance is to be paid in full before any prints, albums or other products are ordered on your behalf.
Payment can be made by Bank Transfer, Card Payment via PayPal, or via cash in person.
All services and/or goods are supplied at the current prices ruling at the time of each individual payment and are subject to change without prior notice. Prices on the website or on marketing materials may be out of date, and Sean Hulme Photography reserves the right to adjust prices at any time without prior notice. All prices are in sterling (£).
Refunds and Cancellations
The session fee secures the time and services of the photographer for the shoot and is non-refundable or transferable in the event of cancellation. I do not offer refunds, unless on an occasion where I am unable to complete the photo session, for whatever reason. If a dog becomes too ill for the shoot you can gift the shoot to a friend and their dog. The new pet owner must agree to be bound by these terms in order to transfer the session. In the event that you are unable to attend or transfer your session to another person, then your session fee will be lost. The date of your session can be altered up to 7 days before the original session date [in the case of a discount, offer etc. I will not be able to apply any discounts or offers if the new session date is when they have expired if the reason for the cancellation was at the responsibility of the client. You will be required to pay the original full price].
No show: If for any reason after receiving your confirmation you fail to attend your session (or do not give notice), you will lose your full booking fees. You are entitled to a maximum of one appointment change (up to 7 days before the sessions) after which you will lose your booking fees.
Products are payable when you order using (Paypal, Bank Transfer or Cash). Please note your products will be ordered once the payment has cleared. Due to the nature of custom photography, all orders for prints, albums and other products are final and cannot be cancelled, amended or refunded. You will only be able to add products, however, these may arrive at a later date than the other products. In general, products will be dropped off at your chosen destination (but must be handed to at least one person who attended the shoot) or in some cases you will be asked to pick up products. Products will be ready to collect or be dropped off within a reasonable timescale (up to 6 weeks from order date) once received from the supplier. You are not entitled to a refund of the portrait session if you do not wish to purchase any images, likewise, your session fee cannot be deducted against your purchase.
Postponement Due To Adverse Weather
If the appointment has to be cancelled by Sean Hulme Photography due to inclement weather or adverse weather conditions a new, mutually agreed appointment will be made with no additional charge.
Session - General
It is your responsibility to tell the photographer if you feel that the location or situation may put your pet or family member in danger. If your dog needs to stay on the lead or cannot do certain things (for medical or other reasons) you need to inform the photographer. If your animal is aggressive you also are required to tell the photographer, in advance, to keep everybody safe.
Sean Hulme Photography Obligations
Sean Hulme Photography will use reasonable endeavours to supply the photography services described on his website and marketing materials in a professional manner. While Sean Hulme Photography will do his utmost to help encourage your pet(s) to stay in position, please keep in mind that pets will not always do what we want them to. In the unlikely event that Sean Hulme Photography is unable to capture any high-quality portraits, Sean Hulme Photography is happy to offer a free reshoot at the next opportunity. In the unlikely event that Sean Hulme Photography is unable to capture any high-quality portraits at the reshoot, Sean Hulme Photography’s obligations to endeavour to provide the service will be met and no refunds will be given.
You agree to ensure your pet(s) are under control at all times, to cooperate with Sean Hulme Photography in all matters relating to the photography services and to supply Sean Hulme Photography with all information reasonably requested in order for Sean Hulme Photography to carry out the photography services. You agree to make Sean Hulme Photography aware, in advance, of any behavioural concerns/issues with your pet (such as aggression or anxiety) or health concerns (such as allergies). It is also requested that you do not bring a dog with fleas, worms or similar and contact Sean Hulme Photography at least 7 days in advance to rearrange your photoshoot date. Sean Hulme Photography reserves the right to decline to book or carry out any session or services that he deems to pose a health and safety risk to you, himself, any assistants, other people or other pets who may be in the location.
Sean Hulme Photography does not permit the use of any aversive training methods or equipment at any time. Such methods and equipment include (but are not limited to) shock collars, choke/check collars, prong/pinch collars and bark collars (spray/vibrating) or items such as spray bottles or forcefully pushing a dog into certain positions they are not comfortable with. Sean Hulme Photography reserves the right to refuse to do a shoot or cancel throughout a shoot at any time if Sean Hulme Photography believes any dogs welfare or safety is in any way compromised. You will not be refunded if this happens.
Health, Agility and Grooming
If your pet(s) is taken ill by an infectious disease, you must let Sean Hulme Photography know and rearrange your session at the earliest opportunity. This is to protect the health of all Sean Hulme Photography’s clients and their pets. Please ensure your pet is in the condition you want to see in the final portraits, it is recommended to brush and clean them prior, but not a necessity. If a professional grooming session provides the best result, please book this for about a week in advance, so that your pet’s fur has a little time to settle back and look natural, and to avoid any stress immediately prior to the session.
There is a high chance that other animals may be in or around the same vicinity used for your photoshoot location and dogs in the area may be off-lead. If you have any concerns with this please consult with Sean Hulme Photography about the location before the shoot as there may be quieter or more suitable locations to choose from. Sean Hulme Photography cannot be held responsible for any other animal(s) in the vicinity or how they may interact with your animal(s).
Session Time & Duration
Please arrive on time for your session. If you are late, your session length may be reduced accordingly or cancelled, with no refund or reshoot provided. If a session duration is not specified as part of your package, Sean Hulme Photography will end the session at his discretion when determined that adequate images in terms of quality and quantity have been captured.
Special Image Requests
Sean Hulme Photography will make every effort to comply with requests for specific photos. Please ensure these are notified in advance of the session. Requests that are felt to be unsafe will be refused. It may not be possible for all of the images requested, or those expected to be captured.
Shortlisting and Editing
Sean Hulme Photography will carry out any shortlisting and editing necessary to prepare the portraits for your viewing and selection. Sean Hulme Photography’s choice of image selection is final. Additional editing can be requested but is delivered at the photographer’s discretion and may incur additional charges. Image Archiving Sean Hulme Photography will retain full resolution digital files of your photographs for approximately 1 year, but will not guarantee any amount of time over 1 year. It is the client’s responsibility to make their order within a reasonable amount of time after the shoot, back up any digital files, and ensure the safekeeping of any prints, albums or other products. Please note that due to the unreliability of hard drives, there is no guarantee your images will be accessible and you are responsible for backing up your purchased images.
Amount of Images
Sean Hulme Photography does not guarantee the number of photos you will receive. There are no minimum or maximum number of images taken or published as a result of sessions. Any numbers displayed on the website, facebook page or any further marketing or explanatory information of the packages is based on the average number clients have received from that session previously. Sean Hulme Photography’s priority is always quality and variety over quantity.
The client is aware that colour dyes in photography may fade or discolour over time due to the inherent qualities of dyes as well as DVD or CD media which may deteriorate due to delamination and oxidation, and client releases photographer from any liability for any claims whatsoever based upon the deterioration due to such inherent qualities. Additionally, the photographer is not responsible for inevitable low-quality resulting from client printing from any and all non-professional printing labs. Low-resolution images are not intended to be printed and the photographer will not be held responsible for the inevitable quality of such prints. These images are for use on social media only.
All copyright of photographic images belongs to Sean Hulme Photography.
Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988. It is contrary to the Act to copy or allow to be copied photographically/ electronically (incl. screenshots) or by any other means an image created as part of this contract without the permission of the photographer/s in writing.
Sometimes the photographer may share previews or “sneak peeks” of your images, or gives you access to an online gallery of images. These images must not be copied, screenshot, downloaded, edited or altered in any way. If you wish to share photographs to your own network (i.e. Facebook, blog or any other online channels) you agree to do so only once you have purchased and paid for them. In addition, you agree to include the photographer’s company name and Facebook page or Website in your posts. Clients or any other connected parties are not permitted to take any of their own photographs at any pet portrait photography session using a professional camera, iPhone or otherwise.
Digital images are sold on a personal use licence. If you receive any low-resolution files, you are welcome to post them on social media. However, you are not permitted to sell them, enter them into any competitions (online or otherwise) or to use them for any commercial purpose.
When uploading your images on the web (Social Media) you will be required to only use the low-resolution digital image with the Sean Hulme Photography watermark/logo. You are not allowed to remove the logo or edit the images (changing colours or removing part of the image).
In the unlikely event of technical problems, photographic failure, injury or sickness beyond the Photographer’s control, Sean Hulme Photography’s liability shall be limited to a full refund of all monies paid. Sean Hulme Photography will not be liable for any acts, events, omissions or accidents beyond his reasonable control, including strikes, failure of a utility service or transport network, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, inclement weather or default of suppliers or subcontractors. The limitation on liability shall also apply in the event that Photos are lost through equipment malfunction, are lost in the mail or otherwise lost or damaged. Sean Hulme Photography’s total liability for any breach, representation, act or omission (including negligence) shall be limited to my fee in relation to the Photo Services and I shall not be responsible for any special, indirect or consequential or pure economic loss, costs, damages, charges or expenses.
In the event of incapacitating illness or injury to the Photographer, Sean Hulme will have the option, whenever possible, to reschedule or mutually agree with you a replacement photographer to carry out the Photo Services. If we cannot agree on a new date or a replacement then Sean Hulme Photography shall refund to you any fees paid in relation to the interrupted Photo Services in full. Any directions issued to clients, their guests or employees during a photographic shoot/event are deemed to be at said person's own risk. The photographer cannot be held responsible for any personal accidents during a photographic shoot. Sean Hulme is not responsible for the quality of services provided by business partners or other third parties. Your statutory rights are not affected. Sean Hulme holds full Public Liability and Professional Indemnity Insurance.
Your session fee payment signifies acceptance of these terms and conditions as a legally binding contract unless otherwise objected to explicitly and in writing, prior to accepting my service. No variation of this contract shall be recognised unless explicitly agreed to in writing. Any payment made to Sean Hulme Photography (including the session fee) indicates that you have read, understood and agreed to all the terms and conditions as set out in this document, in its entirety.
By agreeing to the terms and conditions, the client(s) hereby allows the photographer to display any photograph covered by this contract and to generally promote the business in advertising, brochures, websites, sample albums etc, excluding images which include people (unless I am given explicit permission to do so). The photographer will aim to keep these images safe from any malicious activity but cannot be held liable or accountable for malicious actions carried out by persons other than Sean Hulme Photography employees.